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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carla Mossqt

February 11, 2025

5  out of  5
rating by Carla Mossqt
"Mrs. Flowers and her team are very reliable and fast!"
We responded:
"Thank you Carla for taking time share your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kecia Vekovius

February 11, 2025

5  out of  5
rating by Kecia Vekovius
"We love Jennifer Flowers and her staff! They go above and beyond to provide the highest level of customer service."
We responded:
"Thank you Kecia! I really appreciate you taking time to review our State Farm office! We’re thrilled to know you've had a positive experience with us...that's so important to me and everyone on our team. "
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Jerrika Coler

February 5, 2025

5  out of  5
rating by Jerrika Coler
"They are great and wonderful people. Me and my moms been with them for almost 10 yrs , the service they provide are the very best. Ms.Nikiya is our very own great rep. Ms.Flowers company is the greatest and I refer everybody I know to them."
We responded:
"Thank you Jerrika for taking the time to tell us how we're doing! We’re so glad to know you’re satisfied with the service at our State Farm office & I really appreciate hearing about my team. Thank you for letting us take care of you and your mom. If you ever have any questions or need assistance, we’re here to help!"
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patrick patterson

February 4, 2025

5  out of  5
rating by patrick patterson
"Milkeya Samuels at Jennifer Flowers State Farm is exceptional. She is thorough and courteous. She is an asset to her team and deserving of this recognition and much more. I would also like to shout out Anson, Paula, and Robin as well. Those individuals have been a helpful resource to me over the many years I have been with this agency. #5stars"
We responded:
"Thank you Patrick for taking the time to share! I love hearing feedback about my team! We’re so happy to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Robert Miller

January 22, 2025

5  out of  5
rating by Robert Miller
"State Farm Agent Jennifer Flowers and her staff are quite knowledgeable and helpful with all types of insurance products, as well as financial / investment needs. We have worked with Ms. Flowers over the past several months as we transitioned from working full-time to retirement; her advice and guidance has been very sound and of great value to us. She takes the time necessary to research and present different options, and to ensure everything is thoroughly explained to our satisfaction. Also, her office staff members are both professional and courteous, and demonstrate a high degree of customer care and focus. Bottom line, we would highly recommend this Agent / Agency to anyone for their insurance and/or investments needs. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kyla Charmaine Jennings

January 15, 2025

5  out of  5
rating by Kyla Charmaine Jennings
"Customer service at it's best! All of their agents are just amazing to work with... exceptionally personable, responsive, professional, and knowledgeable. Milkeya is always right on top of things, going out of her way to be sure we are taken care of. Anson is also one of our go-to agents. Both of them have been crucial in both, our business and personal insurance needs."
We responded:
"Thank you Kyla for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Melanie Smith

February 5, 2024

5  out of  5
rating by Melanie Smith
"Very nice customer service"
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Lloyd Vale

March 24, 2023

1  out of  5
rating by Lloyd Vale
"staff was excellent! im just upset that statefarm didnt cover my claim regarding slab leak due to sudden busted pipe.."
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Christina Crowe

December 7, 2022

5  out of  5
rating by Christina Crowe
"Daks and his team are amazing!! I recommend State Farm to anyone who needs insurance coverage. He was able to find me a cheaper policy with the same coverage(and I did not ask him to do this). That is definitely not heard of these days. Thanks so much you are truly a Blessing!"
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Quennetta Thomas

December 6, 2022

5  out of  5
rating by Quennetta Thomas
"Daks Insurance provided fast friendly and professional customer service. He was more than honest on the quotes and what was best for our family. I highly recommend Daks Insurance. 5 stars ⭐️"
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Yolanda Nelson

December 3, 2022

4  out of  5
rating by Yolanda Nelson
"Nice staff!"
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Kris Morris

August 6, 2022

5  out of  5
rating by Kris Morris
"The best ever!!!!! I just love these guys they definitely go above and beyond. Milkeya and robin made sure I was in good hands. I feel like there are more than insurance they are family. They called everyday and every hour to make sure I was covered. I wish I could give more stars thank you so much. Jennifer flowers is amazing. You and them team will never loose my business. And the best part is you don’t even have to stay in Shreveport. I stay in Alexandria and will always choose them."
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William Fong

May 4, 2021

5  out of  5
rating by William Fong
"Everyone there always are there to help u."
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Bridgett Gooch

December 21, 2020

5  out of  5
rating by Bridgett Gooch
"Great service"
We responded:
"Thank you Bridgett for your kind words. We're so happy to have you as a customer!"
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Natalie Wise

June 22, 2020

5  out of  5
rating by Natalie Wise
"Best insurance company and agent! :)"
We responded:
"Thank you Natalie for your kind words and choosing us to take care of your insurance!"
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Heather Maness

September 16, 2018

5  out of  5
rating by Heather Maness
"Great office & super friendly!"
We responded:
"Thank you, Heather."
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Angie Borgen

August 20, 2018

5  out of  5
rating by Angie Borgen
"The staff at this location is fantastic. They work hard to take care of their customers. The office is really cool and modern. Just a great overall atmosphere!"
We responded:
"Thank you so much for the great review Angie, we truly appreciate it!"
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DetectiveChai

January 25, 2018

1  out of  5
rating by DetectiveChai
"I get almost a letter a week from this agency. I really wish it would stop. The amount of paper that has been used sending me this spam probably cost the world a tree."
We responded:
"We're very sorry to hear about this, CT. These were not our intentions."
Profile photo of Deyna's VidGaming (Veggieeater)

Deyna's VidGaming (Veggieeater)

December 2, 2017

5  out of  5
rating by Deyna's VidGaming (Veggieeater)
"When you first walk in, it's a really bone-silent office. It's so quiet that even the air makes noise. Even so, it's spotlessly clean. The front desk lady was very nice, but what made the experience very pleasant and grateful was working with Jeff Phipps who has a very soft voice and a very friendly atmosphere around him. Milkeya was another helpful person; very encouraging, positive-driving woman. Smile is beautiful and treats you like family."
We responded:
"Thank you, Denya!"